Jira Service Management Architect

Posted time May 4, 2026 Location Sydney Job type Contract

Skills/Experience:

  • Strong hands-on experience with Jira Service Management (JSM)
  • Expertise in Jira Administration (projects, workflows, permissions, schemes)
  • Solid understanding of ITIL processes (Incident, Problem, Change, Release)
  • Experience in automation, integrations, and scripting (Script Runner/Groovy)
  • Exposure to REST APIs and third-party integrations
  • Experience working in Agile/DevOps environments
  • Strong communication and stakeholder management skills